Our Team
Susan Lewis
Vice Provost (Academic Programs)
- Works with instructors, staff, students and academic leaders from across campus to ensure students have a great academic experience at Western
- Fulfills Western’s academic mission for quality, learning outcomes, and student academic experience for undergraduate studies
- Executive leadership of Western Continuing Studies, the Centre for Teaching and Learning, and the Office of Academic Quality and Enhancement
- Holds an appointment as a Tenured Professor of Musicology in the Department of Research and Composition in the Don Wright Faculty of Music
Reach out for general inquiries about the VP-AP portfolio.
Alicia Kemp
Administrative Specialist, Office of the Vice-Provost
- Supports all projects led by the Vice-Provost (Academic Programs)
- Serves as a central resource of knowledge for committees, working groups, and task forces chaired by the Vice-Provost (Academic Programs), including the Undergraduate Academic Forum, Associate Deans Undergraduate group, and external partnerships
- Offers guidance on institutional policies and procedures
- Manages calendars for the Vice-Provost (Academic Programs)
Reach out for general inquiries about the VP-AP portfolio.
Jovan Groen
Director, Office of Academic Quality and Enhancement
- Leads quality assurance and enhancement processes in partnership with academic leaders and administrators across all departments, faculties/schools, and support units
- Oversees all aspects of Western’s Institutional Quality Assurance Process (IAQP)
- Serves as Western’s lead advisor regarding Ontario’s quality assurance framework for undergraduate and graduate programs and as key contact with the Quality Council.
Reach out for assistance with program reviews, new program development, or major program changes.
Administrative Coordinator, Office of Academic Quality and Enhancement
- Serves as the first point of contact for all undergraduate programs scheduled for IQAP program reviews; ensures that programs access all the necessary support provided by OAQE.
- Support all projects led by the Office of Academic Quality and Enhancement.
- Manages calendars for the Director, Office of Academic Quality and Enhancement.
Reach out for general inquiries about the QAQE portfolio.
Aisha Haque
Director, Centre for Teaching and Learning
- Consults with Vice Provosts, Deans, Chairs, Faculty, Librarians, and Students to develop the vision and direction for teaching, learning, and curriculum innovation at Western
- Oversees all teaching development programs for faculty members, graduate students, and postdoctoral scholars throughout their teaching careers.
- Collaborates with Western’s Office of Academic Quality and Enhancement and the School of Graduate and Postdoctoral Studies to support programs undergoing the Institutional Quality Assurance Process (IQAP)
- Leads a team of staff, faculty, and graduate students who develop, deliver, and share teaching and learning-related resources that empower Western faculty, staff, and students to embed academic integrity, accessibility, anti-racism, decolonization, eLearning, EDI, intercultural communication, mental health literacy, and UDL into all aspects of teaching and learning at Western.
- Works on developing programs for faculty members, graduate students, and postdocs throughout their teaching careers at Western
Reach out for questions about teaching and learning-related resources and programs and curriculum innovation.

